Recently went In to reevaluate the plans on my two lines. Haven't been on for years and found it surprisingly pleasant. Sat down with Jose and he was quite helpful and I updated to a plan that made more sense for my wife and I. He seemed like he really knew his stuff which is always welcomed. He did talk about additional features and services that I, hadn't actually heard about but ultimately I didn't really need, but he wasn't pushy at all and actually just gave me the info if need in case I was interested at a later time. I decline and he let it go. Big kudos for not turning a simple visit into a major headache, which is what I was expecting for some reason. I'll definitely head back to this location anytime I need to talk to someone.