We live in Prescott Valley so trips to Phoenix mean Chick-fil-A whenever possible. We came to this location because it was close to my grandma's house. When we checked in and saw 2 stars, we figured they must be reviews from teenagers from the high school. Nope. Worst location we've ever been to. The dining room was filthy, trash cans full, took a really long time to order even though we were second in line, none of the usual service or "my pleasure". The only plus side was I got a salad for the first time ever and it was actually pretty good- the Spicy Southwest one.