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  • Well, it started off well... As I was walking up to the door, an employee about to go on break stopped and held the door open for me. That was nice and, frankly, a notch above the service one expects or usually gets at a fast food joint. Unfortunately, that all went to hell the moment I walked in the door. There was only one other customer in the place and his facial expression - that borderline look between frustration & constipation - should have tipped me off. There were two employees in the cook line as they were so engrossed in their conversation that they didn't see or hear me come in. Despite my "Excuse me's" & audible sighs they didn't bother to acknowledge me. One of these ladies was a manager. The other one, working the line, had plastic gloves on but kept touching her shirt as she stood there making the food order in between squeaking with the manager. I wasn't acknowledged until the drive thru girl came out of the bathroom still zipping up her pants. When she finally asked if I had been helped yet, I politely said, "No, and I've changed my mind." The customer that was there when I walked in, who was still waiting for his food order, started laughing out loud as I walked out. Sad, actually, if you stop to consider that he was actually going to eat the food that the gloved employee that kept touching her shirt was making for him... Not coming back to this Taco Bell - ever!
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