We have used this location for several years and I just don't understand why they put the useless greeter guy in the front. Like I want to explain my problem/ reason for my visit to this guy and repeat it to the person who can actually help me?!?!? What is up with that?
This location is small but does offer the current phones that are out on the market. The employees themselves have been friendly, but never seem to go out of their way for you. They have never suggested other accessories, a better calling plan, etc. Actually, when we asked about our calling plan, they told us we had to call the 800 number to change our plan, they couldn't do it in the store.
This is how we ended up here tonight. The people at the 800 number couldn't activate our phone and told us to go to a physical location. Alrighty then. Phones are really pricey unless you sign a year or two year contract.