| rev:text
| - I had never heard of Conn's Home Plus until a couple years ago when I received a mailer from them. I went online and checked out the website, and then I decided to complete the application just to see how much I was approved for. My credit limit was $2000 with 10% down at time of purchase. My budget was a little tight then, so I clicked away from the site and went on with life.
Two months ago, I received another mailer. I tossed it in the trash, figuring I didn't need another monthly payment on something. (I already have 3 credit cards and 2 charge accounts elsewhere.) But then, a couple weeks ago, I decided to stop in at the Conn's on East Tropicana since I was in the neighborhood running other errands. I can't remember the name of the salesman that helped me, but he was nice, approachable, didn't seem pushy at all, and as soon as I gave him all my info he said I was approved for $5000 with no money down and 1 year no interest.
Long story short, I needed a new mattress, and I chose a Sealy Posturpedic queen size for about $1,050. The salesman did his job well. He tried to upsell me on box springs (to which I said no, I already had a nice set). He also tried to upsell a pillow or two, but I also declined that. He accepted my refusals, didn't get pushy, and I was walking out of the store less than an hour later, with a guaranteed delivery date on Tuesday. (This was a Sunday).
My mattress was delivered on time, and it's been almost a week, and I love it! I no longer wake up with kinks and and aches in my lower back, and I sleep like a baby. I have no complaints whatsoever with Conn's, their products or their salesman. I'm very happy with everything from start to finish.
BUT...here's the reason I'm only giving 3 stars instead of 4 or 5:
Conn's would not haul away my old mattress. Seriously??? Why would this service not be included? What the hell am I supposed to do with my old mattress? I live alone, and I have no pickup. I have no friends that have trucks or trailers. Does it really cost that much to a company as large and as profitable as Conn's to not provide this simple, reasonable service as part of the sale??? C'mon guys, give me a break.
Other than that, though, I'm thoroughly pleased with the product and service I received from Conn's, and I'll probably be financing my next MacBook Pro with them in the next year or so. (Unlike the mattress, I won't have to worry about what to do with my old laptop afterwards.)
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