Went into Paul Mitchell after buying a GroupOn. I've always had long hair and have never gotten over the fear of having short hair because I'm afraid I'll look like a boy. My stylist was encouraging and made me feel comfortable and fabulous! When the head instructor came around to give some tips and have her fix some layers, she took the instruction with understanding and a good attitude - something that I definitely appreciated! Great place to get your hair cut! You're paying like $12 for close to salon quality experience!