This is the worst internet provider in the valley beware, they do not honor their customers. It's been 6days and 3 techs later and I still have no internet service, it's fine. Cox is expensive but you will have service 95% of the time with no issues at all. I'm going back to cox tomorrow morning, I can't devote any more of my time or effort into calling centurylink I literally should've been on the payroll as much I have called them this week and last with still no results. Again beware ! Cox or http://www.wydebeam.com are the way to go in the central PHX area.