Marc has taken care of me for over 6 years. Same location - great customer service. I had no idea you could have an insurance broker but glad I do. Now, I haven't been through any car accidents or major claims (knock on wood) but any trouble I had or anything I needed taken care of, Marc was always helpful. He recently helped me find a cheaper rate with another car insurance, he was thorough to make sure I wouldn't have any lapse in coverage too. I feel secure with his office and I hope to remain a loyal customer.