So initially Jim was great. Fast and competent with our complicated case, but then over time the closing kept getting pushed. We liked his assistant Jaymie but at times we got some mis information by accident (they were not always on the same page). I realize that things are crazy in NV becuase it got hit the worst in the country but really Guild? They asked us to give in the same documents over and over again and again and again. I wrote the same letter 3 times, multiple times, they asked us to write them a letter explaining why Guild looked into our credit... Guild!?! I asked to complain to the management and felt a bit bullied. Then I was given the run around when I asked about my underwriter's name becuase I knew that she was a big part of the anal problem preventing our closing multiple times. They refused to give her name to me. All I was going to do was put it in this review and say request not to have her and I was going to write a letter to corporate... not that they give a damn about the little guy. I also lost out on $800.00 worth of closing costs which we could have gotten back but the company pressured us that they would delay closing once again if we wanted to get that money so we just gave in (they knew we were renting and could not stay so they knew we would fold under pressure). At a certain point you just don't have any fight left in you. This was over all a difficult experience. I would not go back and not recommend them to a friend.