Visited on Fri Oct 31, 2014 Halloween! Came with a group of 13, one group did End of the Line (failed), one group did Prison Break (success). This was my first time doing an escape room and I loved it! We booked about 2 weeks in advance no problems. Not sure if they actually charged my friend's credit card 48 hours prior to the booking, will check.
I have no basis for comparison, but have heard good things from friends about this business in particular. Parking was easy to find. The staff are friendly and helpful. There were some scary moments but mainly because anybody walking into a dark room would find it scary. For $22 it was worth one hour of fun.