So this is long overdo. Was referred to Dwayne through a co-worker. From the beginning he was very informative and willing to answer any question I had for him. We had a new A/C installed by him at our residence and he had no problem explaining the process and cost and why he only used Trane. He explained everything in detail and was very time oriented. I refer him every chance I get because I have had a such a great experience with him even when it was short notice he managed to fit me in. I just wished he was a Jack of all Trades so I could use him for more home projects. You won't be disappointed choosing Dwayne.