I hate this Chako. I've been here a couple of times and the service is atrocious. Food is decent (it's hard to screw up pieces of raw meat...). No point talking about the food side since everyone else has wrote about it.
We came for the late night dinner and the hostess sat us down and it was 30 minutes to close. It didn't seem like an issue and we asked when was last call. The waitress told us she will come around close to 12 and will ask us one last time. So at first it was ok, and we received our food in a timely manner but she gave us food we didn't order. It was such a waste of food because we didn't ask for the extra 7 dishes she gave us. After that, she never came back again until the end. We had various waiters that filled our glass but for literally a good 15 minutes we never saw a waiter again. We asked a waiter to change our grill, and for 10 minutes he didn't come back. We realized it was past 12 and no one had asked us about last call and when he came back, we asked and he's like "yeah, it's done" and walked away. We're like what the hell, because 2/3 of us still wanted more dishes. At the end of our meal and when they wanted us to leave in a passive way, the original waitress came back and asked us to pay. I told her she didn't tell us about last call and she basically shrugged it off and blamed the hostess but c'mon.
Unimpressed and frankly annoyed at the service I've had here (previous experiences have been similar). They automatically charge 10% service charge, which is way more than I would "tip" for this garbage. Go to the Chako in Scarborough or the Korean Grill House on hwy 7 instead. Service at both of these places are much better and seem like they actually care about their jobs.