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| - Nope. We usually do the metro center location, but the last few times we've been giving this one a shot. We've been getting marginal service, but whatever we don't expect much. Nope! Not anymore - especially with our experience tonight. We got there an hour before close, which I get could be frustrating but we knew what we wanted right away - like I said, we frequent BWW. I ordered my wings by 11:20 and asked for them extra wet. Anna, our waitress, kind of gave me a look and said ok. Sorry I interrupted her putting up all the bar stools 40 minutes before closing even though there were several tables with people still. My wings got to me pretty fast, like 6 or 8 minutes. They were dryer than I have ever seen them. Before she even left our table I asked her if these were extra wet, she said "well, I rung them in right and the sticker is on there so the cooks think they are, it's probably because it's close to closing and they're cleaning." Really? And then she offered to bring me more sauce, and I told her the sauce is cold and that wouldn't work. So she leaves and then brings me sauce anyway. I told her it wasn't going to work. And she avoided our table until near closing, I asked her to take the wings off my bill because it was too dry and not what I wanted. She immediately began saying it wasn't her fault and she put the order in right. I didn't say it had anything to do with her. But she was needlessly defensive, she walked off while I was in mid-sentence. Not ok! I get the cooks make the food, my problem is with how she handled it. She brought the check to me and asked me if I was paying with cash or card, rushing me, and then quickly went to ring me out.
On the other hand, the ranch here is the best that I've had at any other BWW!
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