We went in the afternoon around 2 pm, and there were hardly any other patrons in the place. The service was abominable, and while we enjoyed the kibbe and the schwarma immensely, the hummus I ordered tasted like a can of chick peas put into the food processor with no salt, pepper, garlic or other seasonings. Bland as could be. I ate only a few bites to sustain my hunger. The server had initially brought us hot pitas we were supposed to dip into a blend of oils and herbs while we waited for our food to arrive, but she never came round to give us the dip. And when our food arrived I asked if I could have some fresh pitas for my hummus and she pointed to the ones that had gotten cold as we had not had anything to eat them with and gave a great attitude about bringing more. My husband had ordered fries and she never brought the ketchup. So they also got cold while he waited. Eventually a busser came by, sweeping the floor and we got him to bring us some ketchup and pitas. Then we sat for an eternity waiting to ask for our check and some boxes. No opportunity for drink refills during our lunch. Eager to get out of there, I went to the restroom and came back and we decided to give it six more minutes. At which point I got up and wandered around to find anyone who was working there to get the job done.