I found KC on Yelp and called him to just get a quote I had gotten from Imperial Auto (seemed a little high) and not only did he walk me through the entire list with quotes but he said he would rather see the car because he wasn't sure how and why some of the things being requested to repair were put there without actually taking the car apart. It turns out, the biggest thing we were going to repair DIDN'T need to be fixed. We would have been a return customer forever at Imperial because the problem would have never been fixed.
KC was in communication with me the entire process checking in with me to make sure everything was okay. Not only did he slice the other quote in half but he ALSO found an important recall on the car and offered to take it to BMW!!
I am FLOORED at his willingness to help and explain everything. He is AWESOME! We will now be forever Valley Automotive customers! I was thinking it was probably just KC there that was so helpful but I have talked to Steve too and he is great as well! I never thought I would be writing a Yelp review professing my love for an auto company but I am genuinely impressed with their level of service and honesty and if you look at all the reviews, you will see it is as consistent as ever!
If you're across town - it's worth the drive!!