I'm giving it a 4 because its a combined experience. The food really is a 4/5 but hte service was lacking due to a mixup on my order, the head didnt know what the tail was doing. The falafels are fresh but bland! 2nd place in the city that i know of. Just lacking in flavours and spices of jerusalem like jerusalem swarma by my place in the north suburbs. THe platters were quite good, only thing is beef+lamb is th eonly choice? why no beef swarama alone? thats all you can have chicken/lamb&beef etc, and they charge same prices for lamb&beef as for just lamb? 12$ for lamb 10$ for beef, even mixed says 11$, but they charge 12$ for mixed. prices are not represented properly in the menu. THe lamb&beef definitly has that lamb barnyard taste. The falafels are fresh and the sauces are nice. The vegetables had good spice.