Mary has been awesome! She is so friendly, follows up with phone calls, and is very professional. It was about 115 degrees outside and she showed me around to 3 different units in the heat and was very patient with me. On my move in day, I broke a vase outside my unit and it was like 100 degrees. When I asked for a broom to clean it up myself, she was so nice and said she would take care of it. Very much appreciated after a 12 hour day of moving! Facility is clean, reasonably priced. If you value good service, I recommend life storage.