I've been going to jinya for a while now. The food is excellent. Maybe the best ramen in town. However, recently there's been an obvious drop in customer service. I understand they are always pretty busy, but they always seem to be short handed. I don't like going to restaurants, and having to flag down the wait staff just to get a refill on water. And then on top of having to flag someone down, certain servers make you feel as if they're doing you a massive favor by refilling your water, or getting something you asked for. So some of the best ramen you'll eat, but terrible wait staff and customer service.