Customer is king, so when you choose the wrong cake for this customer, make it right! I ordered a cake and pointed out the largest one for a big party for my nieces and nephews and had it inscribed "HAPPY BIRTHDAY RYAN!" When I went next door for coffee, I come back to find the smallest cake possible waiting for me. The owner refused to give me a new one since she already put the inscription there. I reluctantly paid for the small cake and bought another one at Costco instead. Oh well, way to ruin a little boy's cake!