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  • Writing a review for a doctor's office is tough... For this reason, I've avoided doing so on several occasions. If the front desk person is rude or there is a long wait or something goes wrong with insurance or the bathroom is filthy, etc... these things all come into play. But the bottom line when reviewing anything health/medical related really comes down to one thing: whether or not the service provided by the doctor is to your satisfaction. Without going into too much detail, I recently went to see Dr. Klag at this office. My first visit went smoothly and he prescribed a test and a follow up appointment. I went for my test at another CVC office which was fine and then I returned to this office for my follow up with Dr. Klag. I will say that CVC does a great job at confirming appointments. They have a service that does so and I appreciate the reminders. However, it would be nice if someone could give some kind of warning when the doctor is running late. 20 minutes? fine. 30 minutes? not horrible. an hour? please call me. 2 hours? are you kidding me? I checked in for my 11:10 am follow-up appointment a few minutes early - 11:05 to be precise. I waited and waited and waited for my name to be called. I struck up a conversation with a fellow around 11:50 that said he was still waiting for his 10:20 appointment. At that point, I was really getting frustrated. Sure enough, I finally saw the doctor at 1:15 - over two hours after my appointment time. I was frustrated but relieved to learn that my heart is fine. And even more relieved when I texted Jared and told him "my heart is normal," and he responded with "well... i promise not to break it." I really felt comfortable with Dr. Klag and would recommend him if you're in need of a cardiologist but just be warned, you may have to wait a bit! And my advice to CVC - perhaps you can notify patients ahead of time if the doc is running behind schedule?!
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