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  • Horrible customer service. I will never come here again. I went to get my eyebrows done and the lady was on the phone having a casual conversation. She didn't acknowledge my presence. I was directed to a room by another worker. She came into the room and as I proceeded to explain what I wanted she cut me off and said just lay down and I will take a look. Mind you she is still on the phone yapping away. She then proceeded to put wax on my skin without having asked if I wanted to get wax or threaded. In the middle of it, still on the phone, I try to interrupt and explain again what I wanted, but she ignored me and kept yapping and waxing away. Once she was done I looked at my eyebrows and they were horribly done. The shape was off, she took too much off on the right side and I let her know how upset I was. She then proceeded to try and argue that it was the way my hair grew. I voiced my opinion to her about her lack of customer service and how she didn't even ask me how or what I wanted done. Someone like this should not be running a store or providing a service. If she wanted to talk on the phone she should have stayed home. Save your money and go to someplace else that cares! This gets one star because there is no option for "0"...
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