Yes, it can be difficult to get through on the phone, but email and text work, and what really matters are the great results! At Stella Bella the work is professional and you get lots of attention and care. I told Kristen that she reminds me of a doctor because she really focuses and is patient and articulate. She seems to have a heavy background in the field, as well as an artist's eye. I have not found another salon where I respected the work this much. I plan to go here for a long time. So far I have had CRT, permanent eyebrows and lips. She has made suggestions that are spot on. A+++
Update 7-12-16. I take it all back. She will not return email, text or phone.