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| - I bought a camera, ma!
The layout of the store is very spacious and they have divided brands by stations, which is heaven for an organizational, square nut like myself. It is very, very big. Don't be deceived. They sell the cameras, equipment, frames, bags, etc.
However, the customer service leaves a lot to be desired. I wandered on my own, and then parked myself in front of a display. The clerks were busy chit chatting and it wasn't until I put one of my bags on the counter top that one of them came over and asked if I needed help.
At this point, I already knew what camera make and model I was buying, so I didn't know what questions to ask her (other than super basic ones).
I am not impressed with the customer service, esp when it comes to helping out a newbie navigate these waters. Here's the truth: for a basic point & click that a newbie needs, going to Best Buy or Future Shop is your best option. Henry's caters to people who have a solid knowledge. Eons ago, I took photography lessons and learned to develop my own film (yeap, I learned to use a manual camera and develop film), but all that knowledge is lost.
I do want to regain it and bought myself a nifty modern camera.
Price wise, I comparison shopped with Downtown Camera and Aden. Henry's is more expense; and Aden's less expensive. But I have a discount program at work, so my camera was much cheaper when she rung up the final price. Hence, another reason why I bought it here.
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