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  • I have service though Verizon, when I went to the store to get a new sim it was suddenly "brain surgery / rocket science" to issue a new sim to a customer willing to pay for it!! Corporate robots working there have no knowledge of the products they sell. I am a Verizon customer with an unlimited data plan. The waste of human skin that was helping me said I was "cheating the system" by using the unlimited data plan TO DOWNLOAD DATA!?!?!?! Isn't that the definition of UNLIMITED DATA? I pay my bill to verizon to the contact that VERIZON created, it's not my fault if Verizon is too dumb to think people might actually want to download data if they purchase unlimited data? Anytways, this is a corporate verizon store, the managers have (or pretend to have) no authority, they don't know about their own plans and they are unwilling to help verizon customers. Absolutely horrible experience. The employees have no knowledge about their own companies policies! Horrible experience, never buy anything from this location or Verizon if you can help it, it's not worth the stress. Even asking for a manager does absolutely nothing, just more corporate robots that are trusted with zero authority. No wonder the company has a horrible reputation. I was in town and went to this horrible place.
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