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| - Amazing ribs! Very tender, and potent sauce! The meat nearly just fell off the bones, and each one was packed, which is really good for ribs! The side dish spaghetti was awful though, I couldn't taste anything... it was a very bland sauce to which I'm starting to notice is a very popular thing to do in Quebec when a restaurant has a lot of french customers, they tend to make all their food bland as if frenchies are scared of distinct strong flavors... So I guess I can't blame this restaurant for doing that, since this is what the community likes... but at least they got their meat down to a perfect T! Which is also something I've noticed a lot in quebec-french restaurants here.(I even tried my friends spicy bacon cheese pasta ordered, she's a french-quebecer, and she found that the flavor was too spicy, but again, I could not taste ANY flavor at all! I noticed the creamy texture which was nice, except too much grease from the melted cheese. My bf and her sister tried it, and they liked it.. but again, they're all very french too. I'm not a picky eater, and will eat anything that's in front of me and not care, but when it comes to quebecer food or foreign recipes that are redesigned to feed french-quebecer customers, I just get shocked by what I'm eating! French-Q's here should stick to meats+greasy fries+gravy, cuz everything else is like cafeteria food.
I was disappointed that I didn't get any serving of veggies with my dinner, but apparently according to the people I was with, the waitress DID ask me, but I just didn't understand her because she was speaking french very fast and I get nervous in restaurants, and I didn't notice her repeating my order to confirm. The water was very lemony, which I found to be a little strange, but was surprised they put a slice of lemon at all, because usually restaurants don't do that, but I do it at home sometimes, so it was nice to see it.
Took over an hour for our food to be ready! Other people that arrived after us were eating before us... which normally I wouldn't care about because I know every order is different, but we were waiting a super long time, so that was weird. They had told us that the reason for the lateness was because that someone didn't show up to work today, and they didn't have any extra person to replace them, so they were all behind in the kitchen... But according to one of our friends eating with us, who knows about this restaurant, they're already known for taking a long time to bring your food, and it's usually cold because it sits on the counter in the kitchen for a long time... I had asked the waitress if they could make sure it was still warm lol they had no problem with that, so that was cool. Also because of the lateness, the hostess came to our table to apologize very politely, and told us that they will be giving us a discount off our bill. We were expecting something like 15%, but we saw that it was actually 50%!!! that was just so awesome They were really nice about it, we could tell they felt horrible and know what is good service, just that they're struggling. If this was a random one time issue, then I would have felt no problem going back there, but since this problem is a reoccurring known one there, I'd hesitate to go back because it's not always fun to wait an hour for your food to come, unless you're actually chilling, smoking and having a 2-3 drinks or something, which is not what that place is really set up to do, but it's possible.
I feel bad for the workers there, I wish them a lot of good luck and really hope that one day they find someone that is a very good leader and can help organize everything in the kitchen so that they can have a really good functional team!
We all also found it very strange and awkward that all of the waitresses had super short mini skirts for uniforms in a FAMILY RESTAURANT. Not only did we not notice any male waiters, but those uniform skirts were way too short, the girls were having trouble bending down to work! How are they suppose to pick up anything off the floor or get something from bottom shelves? This was very disturbing to watch, and I felt so bad for all the waitresses! The short uniforms + long waiting time for food ... just sounds like there are a lot of problems in the administration level here, which is pretty bad on the owners part since this is an ongoing problem.
I feel like I'm being very generous with my 3 star rating here. The waitress and hostess were very polite, courteous, and professional, ribs were great, bathrooms were decently clean, but everything else was a major fail, and it wouldn't take much to improve the issues here. So I wish this place good luck! Anyone reading this, I hope you can recommend good workers to go there, because I feel like that location could really use the help!
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