A grumpy old lady to greet you and seat you, check.
A busser that does not want to be there, check.
A server that doesnt even know you are there, check.
You are in a chinese restaurant alright. If you are thinking that you pay all those money to go to a restaurant for service, then do not go to real chinese restaurant. This people run the restaurant like its open in Hong Kong. Come here just for the price and the food. Flag if you need anything, dont complain too much and your food should be just fine.
If I rate this restaurant for its service and stuff, three is max. But to me, a restaurant main selling point is the food. If the food quality is top notch, I will come back. The extra star is for economical price. Anytime you can get a nice fried flounder for $6.95 is ok with me.