So this was my first time there and I was a bit skeptical. The area it was in looked a little tougher than compared to Anthony Vince's locations but fear not when you're inside everything is high class and clean. They were a little busy for a Monday mid day time frame however it's because many had appointments. Kim greeted me very promptly and was nice and courteous and I waited about 30 mins. Tom helped me and at first he was quiet and straight to the point which, I actually love. I'm not good with chit chat. He spent a wonderful amount of time working on my ahem dry feet bottoms and calluses and took great care to make sure all the cuticles were trimmed etc. Even when it came to my gel polish he was very through with the trimmings and had a neat little trick about OPI Gel polishes. This is my new go to spot and I won't have to look anywhere else. Plus can I mention the prices were awesome. $30 for a full spa pedicure and $20 for a basic mani with gel polish. Sweet! Definately will come again.