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  • I used to be in love! I can't knock the quality of the actual hair service I receive here it is great. I love the haircuts and blow outs even with them being far more expensive than a hair cut should be. However I am so upset and disappointed with my personal experience. I have been turned away from this salon 3 times. seriously. They say they accept walkin's but that is not really true. Due to my job and work schedule it's so hard to make appointments in advance so I loved them for taking me as a walking. My First experience -I called, they said no available appointments and I happened to be in the parking lot so I walked in anyway and said I would wait but the salon was empty and Heather was able to take me right away. That was a fluke I thought. My next attempt was last weekend on a Sunday morning walked in and was told we can't accept any other appointments because of the Country Music Awards. I begged but I kind of understood. However I wish I would have reminded them I am a local customer that will be here AFTER the awards are over. MY FINAL attempt was the Tuesday afternoon following this - I had more time than usual as I was traveling out of town hence my need for pretty hair! I walked in-they said they are not available I told them my story of being turned away multiple times and the Manager walked to the back came back and said sorry nothing he can do. Really! They were stylists available I don't care they may have an appointment in a few minutes there was time. I do not buy it. NOTHING was done and it was as if they didn't care. I guess they don't need just local business or my little bit of business.
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