So we made a reservation, it was Friday so wasn't sure what the stats were for the restaurant, literally 2 people sitting in the restaurant, and we waited 5 mins until someone acknowledged we were there, so we decided to sit in the bar area because it was too quiet in the restaurant area, well we sat there for another 15 mins and no one approached us, so we went back to the restaurant where again no one was around. After we were finally seated, we ordered lobster bisque which was the worst I've ever had and we sent back, it was so salty and full of sherry. This place has a very cool atmosphere but the food and service is awful.