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  • This is a review of the Pacific Sales located within Best Buy. Purchase from this company only if you want a thoroughly unsatisfactory experience from start to finish. I purchased a freezer in July which failed within eight months. After getting the run around from sales and customer service, I was given a slightly smaller model and a delivery date. Customer service called the night before delivery with a 4 hour delivery window. Since it was 12-4 I needed to take a whole day off to await delivery. At 4:15 I called customer service to find out where my freezer was. After being put on hold I was told it didn't make it on the truck and I couldn't receive it for at least another two days. So now I have wasted an entire day and I have spent $50 on dry ice with nothing but a cooler filled with food that I now have to throw out. Epic fail Pacific Sales.
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