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  • Bad service. I was hoping for a great burger. if your from Southern California stick with In-N-out. The employees don't wear name tags and they just walk past you quickly or look the other way. When we got seated and waited about 10-15 minutes before someone came to us and asked if we have been helped, we said no and his response was "I guess I can help you." The only reason why my girlfriend and I stayed was because we wanted to try the food. Were we ever disappointed! The burger toppings were ice cold and that made the burger patty room temperature. I asked for well done and it was still bleeding. I couldn't believe it! the check for 2 "our burger" combos came out to $45. We were clearly upset because I basically paid for the name Never again will I go there. Terrible service, over priced food, bad experience. It's sad that one restaurant can probably ruin this franchise. The menu was just plain. On the TV show you hear about the signature burgers of the brothers and I did not see anything. We walked from Luxor to Wahlburgers so we just felt so disappointed on the whole experience of our visit. We paid and we walked out while all the nameless employees played on their phones and the bartenders were shooting rubber bands at each other. We went on a Monday around 10pm and the restaurant had about 20 guests. This restaurant needs to get some new management and waiters with name tags and or a dress code.
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