Went there last Saturday. Service very slow. New food prep strategy not working. After 3 inquiries I finally got a bagel that I ordered 50 minutes prior. Even then it was not the bagel I ordered. I know they are new but it was very apparent that the staff was poorly, if at all, trained. Manager really needs help. She was overwhelmed. Will try again, but if service is as bad as my first visit I will not come again. They should have left my Paradise Cafe open. It was so much better and more inviting!!