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  • I started coming here three years ago because I wanted to "buy local." Back then, it was smaller and the service was great. Now, their service is awful. I have the same prescriptions and have them "supposedly" set up for auto refill. However, every single month for the past couple of years that I come in to pick them up, either part of them are not even ready or the prices are wrong. Each different person (including the owner!) promises me that it will be fixed next month. But it is never ready and I have to wait. And all I get are excuses that their computer software doesn't work or it got jammed in the printer instead of taking responsibility. Well, I'm tired of excuses and have finally decided to take my business elsewhere. Obviously, no one here wanted to take ownership of this problem and follow up to make sure it gets fixed. It just goes to show that this place has gotten too big and too busy (the owner is hardly ever there) and they just don't care about the individual. Maybe they are more interested in hospital orders instead...who knows.
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