My experience here, and their sister shop in Tempe (Southwest Collision), was nothing short of amazing. I've brought my old beater here a few times in the last year, most recently two weeks ago. The new manager Brent provides great customer service, and I trust that he isn't out to rip customers off; he didn't push me to sell me on any additional work, but was honest about all that was wrong. The mechanics are all nice guys. The old manager, Richard, was pretty friendly too. I'd recommend this shop to anyone, especially folks who know nothing about cars like me.