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http://www.openvoc.eu/poi#funnyReviews
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  • Worst car rental agency, and scammers!! I made reservations online a week prior to arrival. I called 2 days prior to ensure a baby car seat would be available. I arrived, (worst customer service ever), got to the vehicle, and no car seat. Spoke to an agent, a car seat would arrive in 15 min. Twenty minutes came and went, still no car seat. Waited outside in freezing weather with a baby. I asked if there was another budget location with a car seat. No luck. They offered for me to go to another car rental agency!! Fortunately after about an hour, Budget was able to find a car seat for me. Seriously, they are quick to charge extra if the car is returned late. But wasted over an hour of my time trying to find a car seat!! On top of all this - i returned my car with a FULL TANK of gas. They still charged my credit card $36 for apparently '14 litres' of gas!! I never received any receipt with these charges!! First of all, how could they have the audacity to charge people and not issue a receipt for the charge. Good luck phoning someone and trying to get an answer!! After several attempts, i emailed the manager, and got a reply. How could they add 14 litres of gas when the tank was full!! Complete scammers!! Clearly, it wasnt my car that was filled!! I called my credit card company and disputed the charge. I was fully refunded. Heres a hint to all you customers - TAKE PHOTOS OF THE GAS TANK AND MILEAGE BEFORE THE CAR IS RETURNED. I would go so far and take photos of the entire car!!! Never let this company scam more people!!!
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