I ALWAYS know I am going to get great service and information about what Day and Night is working on at my house! They have serviced, repaired and upgraded many things for me and they do a GREAT job. Recently Josh came out to replace our hot water heater, he also checked out our soft water system and our recirculating hot water unit and he did a phenomenal job with all of our issues! He left my garage cleaner than what it was before he came! Day and Night is at the forefront of customer service (much like Nordstrom's) and without a doubt I know that my home is in good hands with them!!!!