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  • (aka "CopyMax") Horrid service. I went in here to make some simple black and white copies. Having not been in a copy place in ages, I was used to a system where you request an access card to use a machine. Upon walking in there was 1 employee at a desk helping a customer and 2 in the back large print shop area. The place was otherwise empty. I stepped up the counter and waited. I made eye contact with 2 of the 3 employees. The one at the back kept shouting at the front before finally coming to help. She practically rolled my eyes when I said I would like to make some b/w copies and walked to the machine, punched in the amount and walked away. As I only needed 16 copies this didn't take long and I walked right back to the counter. But the employee had walked away. Upon noticing me some time later, she made her way back to the front and grumbled a bit and rang me up. The copies were fine. The self-service machines were in order (although it would be beneficial if they had some sort of signage about how to use them or info that you can just step right up etc.). But the employees were clearly lacking. The one with another customer - who was right up front - never said 'hello' or even said anything in the range of 'someone will be with you.' Clearly she was busy, but I've worked retail in the past. And that's not how you handle customers.
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