Very nicely appointed and very attentive staff. I was rather disappointed in the weight management programs. They weigh you then hand you a guide (hand-out) explaining the different programs they offer and pricing. I was told to read it and asked if I had any questions. I am not a medical professional so I am not sure what questions I should be asking or what program to take. I decided on the moderately priced one. The doctor came in and recited her spiel I am sure for the thousandth time. She was pushing the most expensive plan instead of reviewing my case and asking questions about me specifically. I wasn't asked if I had any allergies; if I had any concerns medically. There was no review of the diet program, cheat days, anything like that. They don't even wait until you get your blood work done before recommending a plan; the doctor just pushed RM3, the "fat" burning cocktail shot and HCG pills. Seems rather irresponsible. Quite frankly, I am sorry I spent the $380 on the first month because paying someone to starve you and put on pills that have not been proven to work is dumb. Yes, bad move on my part, but I am not continuing the program. So, I have learned my lesson. You can lose weight for free.