Surprise! Great customer service!! I don't visit my post office frequently and probably should have checked their hours of operation before just assuming normal business hours applied Mon-Fri. So around 4 PM yesterday, I attempted to pick up a piece of certified mail. The counter portion of the post office had already closed for the day and I stood there (undoubtedly looking confused) trying to figure out if there was a self-help option and/or to figure out the best time to return. Just then a door opened and a friendly young man offered to assist me. That was unexpected but totally made my day! Thank you Mr. Postman