Went here to get a cluster of SIX (!!!) necklaces untangled that I put off for years. I was kind of nervous leaving my darlings here as the combined worth is around $2k, but the man (I assume actually that he might be the owner) who took them said it would only take 20 minutes and cost only $15. Since my friend and I had some other errands to run close to the mall, we left and came back around a half hour later.
When we returned, he looked up at me from behind goggled eyes, almost exasperated, and said it would be an hour. Fine, we had to run to another place anyhow. Came back over an hour later and the man was gone, but a woman at the counter pretty much shrugged and said they were still working on it. *sigh*
Well I couldn't get back there until about 5 minutes before closing time (!!!) but the man was there, and my necklaces were in individual baggies all safe and sound. He even showed me a neat little trick to open the bags up and get the necklaces out without causing further damage to the chains.
With the exception of the unsure wait time, if I had something that needed to be repaired I would come here again. The price was very fair and my jewelry is as good as new. Let's just hope I keep these puppies from getting tangled again!