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  • I was looking for a 5S in any carrier because I wanted to pay full price. When I walked in at 12:15pm, the greeter was very rude and annoying. I knew what I wanted. He asked me with an attitude "you buying a phone and you don't know which carrier you want?" Then I patiently told him I wanted either Verizon or T-mobile because they're unlocked to all carriers. He said there were Silver and Space gray 5S for T-mobile available. Then he walked me to the manager. The manager was even ruder and unknowledgeable. Everyone knows Verizon 5S is factory unlocked but she kept insisting it's locked to Verizon only. Then she told me to wait while she double checked. She never got back to me at all and kept me waiting for so long. After a while until I couldn't wait any longer, I asked if anyone was coming to assist me then they sent a man to assist me after a few more minutes. The man who assisted me asked me to wait again so he could check if they had stock available. Then he came back and told me there were no 5S left. People at this store had to be kidding me. They're not even unknowledgeable but also very rude. They keep wasting my time for nothing. I never write reviews but this time I have to. I've been to Chandler, Biltmore, Scottsdale Apple stores but never experienced this joke before. Apple needs to do something with the staff at this store or else you'll being losing more Apple fans like me.
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