NO SENSE OF URGENCY. The staff takes their time and is really slow when making their orders.... even if there's a line rounding around their area. Completely different from the Starbucks I go to. The staff everywhere else are consistent and fast, the Starbucks at the outlets are not.
I don't recommend them, unless you want to wait 15 minutes to get your drink when there's no line. Also, the taste of their drinks are inconsistent. I've gotten Caramel frappes before where the taste was bland.
Go somewhere else for coffee.