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  • I wish there was an option for zero stars. This place was so disgusting that we packed up and left. First off, this place is old - like the 70's threw up all over this place. We were sitting on the loveseat trying to acclimate to the room and glanced over at the bed only to see the mattress was stained - visibly stained. The crib they provided was absolutely filthy (think pack and play). The pad had so many stains and the perimeter (right where your little one would place their mouth because kids put everything in their mouth) was crusted with white and black gunk. We also couldn't get the crib to correctly lock In place. We called the front desk and were told this was the last crib and the clerk rudely added, "SO what do you want me to do about it." They sent housekeeping to clean it and set it up. After getting it to lock in place (through much force) she proceeded to spray cleaning stuff all over it and angrily wiping. She then sat her dirty rag on the sheets meant for the crib and dropped the pad inside and said, "is that good enough?" We told her sure....because this clearly wasn't going anywhere....and called the manager. He finally agreed to give us a refund and we left (after he offered us another crib, but if you will recall we had the last crib, right?!). This was one of the worst hotel experiences I have ever had, and we travel a lot. This place was simply a dive.
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