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| - Which Wich used to be my favorite "alternative sandwich shop". Jimmy Johns is my favorite but Which Wich used to be a great alternative. I just never went to Which Wich if I couldn't afford to wait.....a long time. It does take forever, no matter how many customers are in the store. But, it was always worth it. My favorite was the TurkeyWich - a turkey sub with coleslaw and 1000 island dressing, which I then added crispy onion strings to. But I haven't been back for about 6 months or so. And something happened - either with all Which Wich's, or just this location. It's not nearly as good as it used to be. I'm trying to be nice by not giving it a 1-star because the food was still decent, but not anything like it used to be. Oddly enough, one of the biggest things that has changed is the employees. They used to be friendly and helpful. Not so yesterday. You know when you walk in to a place to eat and almost instantly regret you came in because of the host/server? That was me yesterday and I should have walked out. There was only 1 other customer in the store and she already had her food. The 2 employees were talking at a table and obviously I interrupted a great conversation because they both groaned as they saw me and one shook her head as she slowly went back to the register. Ok, so they could have been groaning and shaking their heads about something else, but the timing made it feel like it was directed at me. I tried to act very nice, filled out my card and remember, I only asked for 1 additional add-on, which are all free. So it wasn't like I had a difficult order. Barely speaking, she took my order and I paid. I was ok with this because at least the sandwiches are amazing...right? It took just as long as I remember it and I go get my sub. I open it and the bread looks different. It's not toasted, the top looks like it's not cooked all the way either. Weird. I take a bite, and no meat. So I open up the sub and there are 2 big lumps of turkey. She hadn't bothered to spread it out over the bun at all. Ok, no big deal, I use a fork to spread it around. Then I notice the 3 - seriously 3 small crispy onion strings. That's it. Not spread over the sandwich - just 3 little crispies on one end. I was so dissapointed while eating but no way was I going to take it back and ask for another. I walked out sad, realizing that I would never go back to one of my favorite sandwich shops. Honestly though, I feel like this is what happens when a restaurant gets popular, the owners change things to save money. And the product and service just go downhill. I'm hopeful that this was an isolated experience and it was all because of one less-than-stellar employee (the same girl took my order and made the sandwich) and possibly if I go back, it will be different. But at this point I'm not willing to spend the money or time to go back and see if that's the case.
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