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  • I would give 0 stars if possible. Gelato was great but the service is he worst in Las Vegas! I stopped by around 10pm on 9/2 to buy some gelato on my way up to my room. I had my 6 month old son in a stroller with me. I patiently waited at the gelato counter for quite some time. When I got there, there were no customers in line but the staff were busy talking to each other. A few people came in and the staff helped them. One of the customers wanted gelato so one of the staff ladies told him to go to the gelato counter to order. He walked over, physically bumped into my stroller and began to order. I asked the staff "am I in line?" and she just continued to help the man who was BEHIND ME, never acknowledging my presence. I asked again "was I not in line?" And the drunk man said I had to go inside to order. The staff did nothing to help the situation, even when the man PUSHED MY STROLLER OUT OF HIS WAY so his girlfriend could look at the flavors. This woke up my baby and I had to leave. I came back later and got in line. I asked another woman "where should I get in line to order gelato?" And she told me to go to the gelato counter! I told her about what had happened only 30 minutes prior and she said "oh yeah we are short staffed." So being short staffed means you have no rules whatsoever? And you condone drunk people pushing babies? Obviously no rules or communication here.
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