I have heard about this place from a few people in LE and finally came out to that side of town after a buddy of mine told me about his experience there.
I came in earlier today with a couple of options in mind. Joe helped my friend before and recognized him right away. He showed me the handguns I was interested in and answered all questions and gave some personal input on them as well. I decided on a Glock 17. The paperwork was done fairly quickly and he was able to multi task between me and the other customers that were starting to fill the place. I noticed all the staff members were attentive and quick to address everyone.
I have been to several other places around town. It seems that the ones closer to the strip (that inevitably get more of the tourist crowd) are more interested in reaching volume than they are to dedicate personal attention to customers. Joe addressed me by name several times and remembered my friend's name as well. Small things like that impress me about businesses.
I will definitely return with more business in the future and recommend this place to anyone in the market. The road trip is worth it!