Went here for a Staff Xmas dinner (yep, early one). Ambiance is nice. Service was attentive and polite. I ordered basic nachos. Been here a few times, food is okay, nothing special. This is one step up from a McDonalds food on a good day when it comes to food rating.
While waiting, we opened our napkins to set the cutlery. This is the part that grossed me out, the cutlery was obviously not cleaned as there was dried gunk on it. I grabbed one from the table next to us, no gunk but had this greasy feeling to the touch. I called the waitress over and let her know the cutlery was not cleaned properly. So she grabs another set next to our table. I asked her to open it and inspect it.... of course it had a greasy film to it. She goes back to the kitchen to get me a clean clean set of cutlery, the manager comes back bringing the cutlery and apologizes. As a goodwill gesture he says we can have a free appetizer.
Of course the internal alarm bells go off. I now take a closer at a bread plate, mine was fine but the person next to me felt it was "Greasy".
Nachos came, I ate the top part and left a layer of nachos so I would not have to eat any part that was touching the plate.
I don't plan to visit a Moxies again.