STAY AWAY! This place is AWFUL!
I would give negative stars if I could, I purchased a bedroom set, paid cash and was told my furniture would be delivered in two weeks TOPS no questions asked. I am SIX WEEKS without my furniture that is already PAID IN FULL. I have called Big's FOUR times after them telling me they haven't received it from the manufacturer and they will be receiving and delivering it within the next week, no.
After asking to speak with a manager on the phone I couldn't because she's "too busy" but she will "call me back." Bullshit. I went into the store to find out where my furniture is, a guy at one of the desks called the "manufacturer" and said they would definitely be receiving it by the end of last week. Lies, it's already Wednesday night of the FOLLOWING week and I haven't received any calls and my furniture was never delivered.
I am giving them until the end of this week to be at my doorstep with my furniture otherwise the order will be cancelled.
I will NEVER buy furniture from these scumbags ever again.
STAY AWAY!!!!
UPDATE: 7 WEEKS STILL NO FURNITURE I've called multiple times and have been hung up on EVERY SINGLE TIME.