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| - Freaky Fast? More like F king Horrible.
I ordered delivery from this JJ a few weeks ago: it took over 40 min to receive my order, I had to call twice, and the only thing the "manager" on shift had to say was, "I can cancel your order, or you can just wait for your food." I was pissed, didnt order for weeks, but tonight I needed dinner, didnt want to leave the house, and cant eat a whole pizza by myself, so I made the mistake of giving these guys another shot. This time, it took nearly 30min for my order to get here. I called the store and spoke to the same rude and unhelpful "manager" Joclyn. Her attitude and unsympathetic replies clearly show that delivery is a common issue with them. When I asked why more hasnt been done to fix this issue, which clearly isnt a one time problem, she restorted "I cant do anything if a driver doesnt show up, feel me?" --- For real? What a pathetic cop-out. As a manager, there are MANY things you can do to ensure your store an uphold your brands claim to fame. 20min, 30min, 40min, is NOT freaky fast. Its slow and sloth-like. Im surprised this place is still in business. They are giving the Jimmy Johns brand a TERRIBLE reputation.
Mesa, Az, Baseline & Country Club
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