I've been to this Pizza Hut twice now and honestly I think the 2 stars isn't fair.
The problem is they seem to be being micro-managed. They have no decision making power even as managers. I came in with free coupons. Granted, I got them out of state there is no fine print that shows or states that they are limited to corporate or franchise locations or anything like that. they're old so they're not used to seeing them. Both times now I've had to argue with them on their validity. They are in fact issued from PH in New England, so I don't really give on the matter. The gentleman tried to reach his general manager and was not able to. He went ahead and honored my coupons but he was bracing for the worse once they finally responded. Overall the pizza was yummy, they made quickly, and they were professional and polite..